What Our Customers Are Saying
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KAREN SEPULVEDA, Lansing, MI
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I was out doing some traveling on my motorcycle and a problem developed with the bike.I found them through the dealer locator and made my way to them. They managed to get me in soon since I was from out of town. They diagnosed the problem and got me out door to continue my trip.
Thank you Steve, Chad and Dennis for helping me out and getting me back on the road.
I found out later the Dennis was actually the owner of the dealership. Him and did have a great conversation.
Thanks again guys.Dale Stilwell, Dowagiac, MI -
A buddy and I were passing through and decided to stop in one afternoon, Josh asked me if I was looking and mentioned he had a fresh trade not yet on the floor. We looked at it and took a couple photos, before I had gotten home he sent me a couple more photos. Needless to say, a couple weeks and many phone calls later, my wife and I were heading home with a great bike and a great deal. I havent used the service department yet but the parts guys are awesome and Josh was awesome to work with. Thanks !
Kevin Nix, Grand Rapids, MN -
I drove about 3 hours just to work with Dave at HD Duluth. Nothing against any of the dealerships I drove past, but this guy created the most relaxed and professional experience possible.
Knew everything I asked about, spent a week of phone calls taking up way too much of his time when he was way too busy at it was - yet he always returned my calls and got me the info I needed or answered questions that came up.
Extremely fair and honest, I felt like I was working a trade through a long-time riding buddy, not a salesman tthat I met for the first time... even though that was the case.
Can't say enough positive highlights about Dave or this dealership. I would encourage anyone even remotely considering making a purchase to CHOOSE THIS DEALERSHIP!
5/5.
Will return.Luke Linroth, Coon Rapids, MN -
I just bought a 2019 Street Glide blackout and Dan gave me a price my wife couldn't refuse. Love the bike and Dan was a great person to deal with as was everyone in the building. They all treated us very well. It was a great experience and of course will will be back many more times .And now all it does is snow
john vanous, Webb Lake, WI -
Dan was my salesman he was the most professional welcoming honest salesman I've met I have purchased 21 Harleys in my life and I will never go anywhere else the store is top notch but Dan made the difference he did everything he promised no bull it was the best experience I've ever had buying anything I sell cars have for 21.years and I hope I have made customers as good about doing business with me as I did doing business with Dan there are lots of Harley dealers but for a better experience see Dan at hd duluth a different way a better way I am a customer for life thanks Dan for a good deal and being a stand up guy.mark shields
Mark Shields, Forest lake, MINN -
I have been doing business with Duluth HD for over 30 years. In May 2017 I purchased a Road King. Josh was very professional and I enjoyed doing business with him. All the staff in all the departments have always been very helpful and friendly. Duluth HD picked up sponsorship of our HOG Chapter when we lost our dealer in Eveleth. It has been very pleasant working with Suzanne and Dennis on the transition. I have and will continue recommending Duluth Sports Center HD as a great place to do business.
MarkMark Long, Hibbing, MINNESOTA -
Dan was excellent to deal with, very knowledgeable about product Dave was very efficient and knowledgeable
michael truax, two harbors, MN -
was the best experience ever dan got me on a bike with one phone call and 20 minutes of paperwork you have a customer for life thanks dan
shawn johnson, bemidji, MB -
This go around with the dealership in the Duluth area of Minnesota was my second purchase from them. When I get ready for my third believe me when I say I will be right back at their door step. Dan Pavlatos is the man to see !!! I thought my first purchase was a great buying experience. The second, even better. You are always in the light when dealing with Dan. Never a question goes unanswered. Dan makes it fun when you are at the shop. My wife and I were treated like we are friends of the shop and not just a customer. I like that !!! From the finance department to the parts and apparel departments, top notch. They all came over and introduced themselves. Told my wife and I that they would be there to assist us with anything we needed. Give Dan and all the folks at Harley Davidson Sport Center a try. ALSO they have the best prices that I have found. You will leave with a smile on your face after every visit. Thank you for taking the time to read about my happy buying experience........Ken Westrich, Austin MN
Ken -
I've bought parts, accessories and clothing from HDSC and have always been pleased. I have been contacted in a timely manner when Special orders have (promptly) arrived. Most recently I had my 20k service done and despite some (unfortunate) surprises, Hayden(service advisor) kept me in the loop on both cost and progress and had me riding in no time. Thanks again Guys and Gals!
Dave , Duluth, MN -
GREAT Dealership, GREAT people who treat you with respect and dignity yet very down to Earth! Overall the best motorcycle buying experience I've had yet and I've had close to 20 bikes. First one through Duluth HD and if I ever need another one I'm going back! Thank you Leo and Dave and the apparel dept! Erik Lund Coon Rapids Collision.
Erik , Coon Rapids, MN -
I recently purchased a 2010 Electra Glide Ultra Classic. Prior to that I had a Yamaha VStar 1100. Although I liked the bike, I wanted a bigger more comfortable bike that I my wife would be able to ride. I have never been on a bike like that before. The Salesman was very easy to talk to and walked me through the whole bike when purchased. He made sure my first purchase was hassel free and enjoyable. I would definitely recommend my friends there when they are ready for a different bike. Thank you again for the enjoyable experience.
Anonymous , Moose Lake, MN -
Excellent experience with Dan! Just bought a Honda Goldwing and our experience was awesome! We were treated just as if we bought a brand new Harley from them. Thank You for the best experience we have had with a dealership. You guys are a class act. Thank you Steve and Brenda Zobeck
Steven , Prior Lake, MN -
Just bought the trade in Honda Goldwing that Ken from Austin, Mn traded. Hands down the best experience I have ever had. Dan was awesome to work with! It was an easy transaction! Thrilled about my Honda! Was treated as if I bought a brand new Harley. Treated way better than we ever were treated when we bought our brand new Honda Shadow from Moto Primo. Thanks all at Harley Duluth!
Steve , Prior lake, MN -
Have bought many toys over my life time and by far this was the most fun and completely hassle free buying experience I have ever encountered. DAN you are number one. 'Dan for President' !!! Made me feel right at home. The owner even came out and thanked me for my purchase. Wish they were closer to my home (4hrs.) But hey, I have a Harley now and this will be a fun ride back up to see my new friends. I will tell all my riding buddies about my pleasant buying experience. All the associates at Harley Davidson of Duluth are top notch #1. Love you guys...............Ken.
Ken , Austin, MN -
Well, just had my '14 Heritage delivered. Another great purchasing experience. Thanks Dan, Dave, Greg & Joe. Great dealership!!!
Dave , Bessemer, MI -
Very helpful and friendly dealership. I will and have recommend this place to everyone I know. I looking forward on trading my HD in for another one soon. Great Sales, great parts and service. Thanks guys.
Brad , Hermatown, MN -
great experience buying my 2014 street glide special.the only dealer in a 3 hour radius that gave me a reason to buy a bike in december
josh , eau claire, WI -
The best Dealer I have ever been at. they make you feel at home. Very helpful on my purchase (with a very very good deal). Great sales and service! Plus they always have cookie's! What is better than that.
Brad , Hermantown, MN -
Recently I had a 1200 conversion installed in my Iron, Alex was able to locate the big bore kit and ordered it for me. The service dept was absolute great, John was very cordial and helpful as was the mechanic that installed the conversion and oil cooler as he took the time to explain all the details to myself about the work performed. When I was ready to take the bike home, Alex, John, Mechanic Joe and Greg all greeted me off! This has never happened to me at other dealers! The parts staff is the finest I have ever had an experience with and they remember me by name! Ann in the clothing is also very good at her job as she has been helping me over the past 4 years. Keep up the great work!
Scott , Duluth, MN -
Absolutely thrilled with my used bike, long distance (to Boston)purchase of my 97 Electra Glide.F n Gorgeous!!Thanks Josh.
Lance , north easton, MA -
You guy's went above & beyond what you needed to do to get me going again. For that I thank you & appreation what u did 4 me Thx's again Larry Bruess
Larry , Pennock, MN -
Had a great time buying our new 2013 Softail Deluxe. Salesman Dan was great and made the whole experience enjoyable. Luke in parts/accessories is a mind reader. Knew just what I was looking for and made it happen. John delivered it blemish free and fast. This Spring, one of my first rides will be back to beautiful Duluth to visit our new friends at the Harley Davidson Sports Center. Thanks!
Rich , Rice Lake, WI -
Your dealership is first rate. We have purchased seven bikes over the years and will keep doing so. Sales, parts, and service departments are all tops.
clyde , Holyoke, MN -
I recently purchased a 2003 Heritage Softtail. I talked with Dan by phone several times before I came in. I got all the info I needed before making the trip from the cities. Dan is very knowledgeable of all the bikes in stock and the add ons for each.I worked with sales,finance, parts,clothing, and service during my purchase. The entire staff is awesome to work with. Dennis, Marty,Dan,John and all the others are a great team! I will definitely be going back for my next bike. I will also be reccomending them to anyone who wants t know where to go to buy a bike, or get it serviced. Thanks to you all.
Craig , Maple Grove, MN -
I recently was in Duluth and stumbled across your dealership. I had been toying with the idea of getting a new bike, but when I walked in the front door and saw the Big Red Flake Sporty sitting there I knew it had to be mine! Josh and Dave were awesome to work with. I would highly recommend Duluth HD. Well worth the drive!
Janet , Bagley, MN -
If your looking for an easy,friendly, or just down to earth HD buying experience, then this is the place to shop. These folks really do go the extra mile, to make your visit, and or purchase, simple, worthwhile and truly personable. Whether it's Dan, Marty, Greg, or any of the other staff, they're always friendly, professional, and just pleasant people to do business with. We took the trip north on a hunch, and It was well worth the extra miles.......5 stars folks!!
Randy , Gordon, WI -
Dan, Dave & Marty were all very helpful and just plain nice people. I had a great buying experience and will recommend your dealership to all my friends and family. Thanks for thinking of my grandson and the free T-shirt. He loves it. Keep my bike safe this winter, I will see you in April.
Jim , Maple Grove, MN -
i recently purchased a 2008 ultra classic from your dealership and was extremely happy with the entire process. My salesperson Dave was a pleasure to deal with. After the sale was finalized he introduced me to Kariann in the parts dept. who helped me with some accessories. She was better than great. Overall when the next purchase comes along i'll be making the trip back to Duluth. Thanks again
andy , faribault, NV -
kurt , Kettle River, MN
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I recently purchased a 2011 FLHX103 and wanted to pass along my compliments to the staff. This is my second major purchase in the past three years through your dealership and the experience was nothing short of outstanding. Dan Pavlatos was very courteous, straight forward and answered all of my questions. I have also placed orders for parts and accessories via the internet through your dealership and that experience has been great as well. Thanks guys.
Dave , Bessemer, MI -
Just bought my third bike....2011 1200 Low from Dan Pavlatos. I got exactly what I wanted and am very pleased with the dealership, sales, parts and service with you guys. Thanks again Dan.....I'll be back again and again
Glenda , McGrath, MN -
I came to the Harley Shop on Fri (12-10-10) to buy myself a new leather jacket with recent birthday money. Upon trying on a few jackets on my own and sales lady came over to help me. I had never met her before,we exchanged names and she gave me more help than I dreamed I would get. After coming home and thinking about how I would wear the jacket, I had decided that it would not be big enough and knew I had to try a bigger size. Niki once again helped me when I arrived on 12-13-10. I left the harley shop Monday with the jacket that I am now very pleased to own. I will now look for Niki every time I am there. ( Thanks Niki I am very happy )
Janine , Proctor, MN -
Your saleman Dan treated myself and my son with the greatest respect from the time that we met. It has been a great pleasure working with him during our entire experiance of purchasing two bikes and when we showed up to pick up our bikes I would have to admit it was the best time I had in along time and also Dealing with Greg in parts was also a great pleasure We will definately be back to make more purchases and we will definately send our friends to your dealership.
Kenneth , Chaska, MN -
Received excellent customer service and courtesy -anytime I had problems with my bike Dan was more than willing to help. Dan never made me feel like I was bothering him and I appreciate his professionalism. Would buy another bike from Dan anytime
Carl , Apple Valley 55124, MN -
Are Salesmen Dan Pavlatos was very helpful in helping us pick out the right Harley for us. His willingness to work with us was very much appreciated.
Jamie , Duluth, MN -
Just bought a 2010 Road Glide Custom from Marty and the staff at HD Duluth. Great experience in everyway! Take care of every detail you can think of...awesome accessories to choose from..professional support staff..super parts and service staff. Go and see them..Katie will take care of all your needs for gear for your bike too!
dan , duluth, MN -
I bought my first bike ever, 2010 Heritage classic in May 2010. This has been a dream of mine for a very long time. I had contacted dealers in Wisconsin and the U.P. for a specific color and they gave me quotes. Duluth Sports Center gave me the best deal. I recommend them to everyone I know. They were great ! I will be back. Thanks guys ! I love it!
Shannon , Ontonagon, MN -
I was just there, 5/25/2010 and am so very impressed with all the employees and recommend you to everyone I know that rides. Thanks so much and I will KEEP coming back again and again
Glenda , McGrath, MN -
Great overall buying experience. Friendly, professional and reliable.
Mike , Thunder Bay, ON -
I've had bike serviced here for over 10 years. I've had only two minor problems in those years. One was a cracked vent hose and the other a minor oil leak. To me that's a great record! Raymand
Raymand , Superior, WI -
My favorite place to shop!!!!!!!!!
Anonymous , McGrath, MN -
Bought my first Harley at HD Duluth in Novemeber of 2009, , was a used 2003 Sportser XLH, not a big purchase item for a Harley dealership yet I was given first-class treatment all the way around, made my entry into the world of Harley ownership a pleasant experiance, Thanks Sport Center and Im sure I'll be doing plenty of future buisness with you.
Allen , Aurora, MN -
I purchased a new Softail. The staff was great, they did everything they said they would & on time. The parts dept. had everything i added on ,and did a nice job installing it. I have dealt with a number of other Harley dealers, i recommend the Duluth team.
Anonymous , Hudson, WI -
Mike , KAKABEKA FALLS, ON
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Tom , Grand Rapids, MN
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Our sales person, Dan, was very helpful. He answered all of my questions and set me in the right direction for any concerns. I would definately recommend Harley Davidson Sport Center and Dan to my friends. Thank you!
Tom , Esko, MN
I was traveling from MI to AK and needed help with my Ultra Classic after a mishap. The couple who own this dealership are the NICEST PEOPLE. Not only did they give me 5 star treatment, they went out of their way to accommodate me. Being a traveler, they put me to the front of the line for service. Susan made sure I found a hotel room for the night and not only did she provide transportation to the hotel but she shared some of the city's sights and history with me. I was given a more than fair price for all the work I needed. Dennis stayed in touch with me regarding repairs and options on my bike. This people at this dealership restored my faith in human kindness. I highly recommend this dealership for any needs you may have for your HOG . Service dept. was excellent and fair. While I did not shop the apparel and merchandise part of the dealership, I did notice that it was well stocked with numerous items. I can not say enough good things about this dealership and the owners. When I am ready to buy my next Harley I would seriously consider making the drive from MI just to give them my business. EXCELLENT PEOPLE....EXCELLENT DEALERSHIP!!!!!